Snow Groundings Spark Passenger Fury | Airline S4 E4 | Our Stories Lincoln Memorial Reflecting Pool Lawsuit [rtEXrP2ZSlC]

Its a winter wonderland outside, but inside the terminal, its pure hell. In this classic episode of Airline, a light dusting of snow across the UK brings easyJets entire operation to a grinding, icy halt.

Watch as the staff try to explain "de-icing" to 200 virat kohli angry holidaymakers who just want to get to the sun. From passengers refusing to leave the gate to crew members stranded in the wrong city, its a masterclass in how a little bit of frozen water can cost a budget airline millions.

Will the planes ever take off, or are we all just sleeping on the airport floor tonight? Grab a brew, stay warm, and watch the chaos unfold.

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This film was first broadcast: 2000

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